Shipping & Delivery
Track Your Order
- Tips: How to receive items from Lazada
- How to get fast & successful delivery?
- From tracking status, why do I receive my order in separate deliveries?
- What is the operating hours of delivery service?
- What if I want to change my address and/or phone number?
- Can I cancel my order after order has been shipped?
- I just received an email or SMS saying that my item has been shipped. When will I receive my order?
- If I selected cash on delivery, can I pay with a card at delivery instead?
- What if I am not at the delivery address when the package arrives?
- What do you have to do when you receive the item?
- Can I check the item before signing?
- What should I do if I miss the delivery date?
- I checked my item status, why is it still with delivery company for so long?
- Why did I received an email saying that my Item already delivered, but I haven’t received any item yet?
Same Day Delivery
- What is same day delivery?
- How do I choose same day delivery?
- What happens if have both same day deliver eligible and non-eligible items in the same basket?
- What happens if I select same day delivery but was unable to accept the delivery? Will the additional fee be refunded?
- What are the same day delivery service’s conditions?
- What is the additional cost for same day delivery?
- What products are available for same day delivery?
- Where is same day delivery available?
Still Need Help?
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